Print My Smile is a personalised gifting brand which offers posters, mugs, water bottles, notebooks, clothing and accessories – and has been an Infigo customer since its inception.
The problem
Putting a name and photo on a piece of print is nothing new, and the choice of personalised gifts available is vast. Print My Smile wanted a provider that could bring their ideas to life and help them stand out from the crowd. Despite being a small start-up company, Print My Smile needed a storefront that provided an excellent customer experience and brought customers back again and again. With a small team, automating large parts of the production process was also highly important. Suzanne Rouart, founding partner of Print My Smile, says: “Differentiating ourselves and building loyalty with customers, to become their number one, all comes down to the user experience and the quality of the product.”