Converters learn how print e-commerce and automation can transform their business at Labelexpo Europe 2023 demonstration It’s something that’s always bothered us when demonstrating the Infigo platform at tradeshows. We can easily show how easy it is to spin up a storefront and populate with products; let attendees use our MegaEdit editor, to see how […]
Welcome to the Infigo Academy
Welcome to the Infigo Academy, your gateway to getting the very best out of your Infigo platform.
For those just getting started with Infigo, the academy will play a big role in your first few weeks. We will coordinate and undertake your onboarding training, ensuring you have a well-rounded understanding of Infigo and its capabilities so you can hit the ground running with your own projects.
Let us organise training that works for you. The Infigo Academy offers a range of training solutions that fits your needs, and these offerings will only continue to grow. Whether you would prefer live online training sessions, a face-to-face meeting or supported self-guided learning using our extensive resources, we can be flexible to your preferred learning style.
Through our extensive and growing range of videos, articles and step-by-step guides, the ultimate goal of the academy is to enable you, our customers of all experience levels, to be self-sufficient, with instant access to the critical resources that help you when you need it most. The Infigo Academy content is constantly being created, updated and improved, to ensure that you have access to the very latest advice.
Storefront build series
Your brand is unique - and your website should be too. With your Infigo platform, you have at your disposal the tools to make world-class web-to-print e-commerce solutions. In this series of tutorials, we make sure that you have the knowledge to get the best out of your Infigo platform, showing you how to go from zero to high-quality storefronts with ease.
Adding attributes to products
In this tutorial, we will look at Product Attributes. We will learn what they are and how to define and use them within the Infigo.
Change your storefront appearance based on customer using Chameleon
In this tutorial, we will introduce Infigo’s Chameleon functionality. The Chameleon module allows you to change the look and feel of your storefronts based on which user is signed in, what pages they are on, the URL they are using, and more.
Creating departments to group your customers
This tutorial will cover the Departments functionality within Infigo and describe its usage. Departments are a means of grouping your users together and giving them specific pathways and capabilities when using your storefront. For example, users in a department may have access only to certain delivery or payment methods.
Batch import products
In this tutorial, we will learn how to batch import products from an external Excel document. This is a powerful capability aimed at saving you time by importing large amounts of products in a few simple clicks.
Email accounts and message templates
In this tutorial, we will learn how to use our Infigo platform to send emails at different stages of the ordering and fulfilment process. In addition, we will explore how to define email accounts which serve as the source of any emails sent or received by your system.
Shared Print Operations (SPO)
This tutorial details the Shared Print Operations (SPO) tab, where administrators, print operators and other approved users can access information related to orders placed on your storefront.
Setting up payment and tax
In this tutorial, we will take a look at payment and tax options within Infigo. This includes the use of purchase orders, along with the location of resources to assist in the setup of payment plugins such as Stripe and PayPal.
Delivery / shipping options – the basics
In this tutorial, we will begin to explore the available delivery / shipping options available to Infigo users.
Limit access to products
In this tutorial, we will discover Infigo’s Access Permissions functionality. This allows a Storefront Administrator to create rules controlling customer access to products.
Customising your page layout
This tutorial shows how to utilise the Container and Module functionality within the Layout Editor to achieve customised web page layouts.
Selecting alternate page layouts
This tutorial will introduce you to page layout functionality within Infigo.
Adding basic product navigation to your storefront
In this tutorial, we will learn how to add basic product navigation to your storefront front-end.
Batch import customer data
In this tutorial, we will learn how to import large quantities of customer data using a dedicated import tool.
Creating departments to group your customers
This tutorial will cover the Departments functionality within Infigo and describe its usage. Departments are a means of grouping your users together and giving them specific pathways and capabilities when using your storefront. For example, users in a department may have access only to certain delivery or payment methods.
Setting up a Multi Product Custom Product
This tutorial will explain how to set up a product which links to various additional “Child” products.
Create your first category
In this tutorial, we will create our first category. Categories are a way of visually grouping products and presenting them to your users. How you group your products is completely up to you but it is key to focus on making the navigation and location of products within categories as simple and as intuitive as possible.
Setting up a Multi Part product
In this tutorial, we will set up a Multi Part product. These are product types where storefront users can upload, preview and purchase prints of their own PDF documents.
Setting up a Static PDF product
Static PDF products are where an administrator uploads a PDF to the Infigo storefront. This PDF can be viewed and ordered by a storefront user, but cannot be edited in any way.
Pricing your first product
In this tutorial, we will explore how to apply pricing to your products.
Create your first product
In this tutorial, we will create our first basic product. We will apply some basic details such as descriptions and images, whilst referring back to our storefront to see how these changes take effect.
Creating content web pages and hyperlinks
In this tutorial, we will learn how to create additional content pages and how to apply links between pages on our storefront.
Editing your homepage banner
This tutorial will show you how to change text and images on your homepage banner. These techniques can be used throughout Infigo to add or adjust text, and add images or other media.
Selecting brand colours and fonts
In this tutorial, we will modify the primary appearance settings of your storefront, focusing on branding colours and font.
Changing your header logo
In this tutorial, we will learn how to update the logo visible on your storefront front-end.
Customising your storefront with Chameleon
This tutorial will build on the knowledge learned in BG_023_Change your storefront appearance based on customer. In BG_023, we learned of Infigo’s Chameleon functionality, allowing you to change the look and feel of your storefront based on the customer viewing it.
Creating a new storefront with Infigo
In this tutorial, we will learn how to create a new storefront within your Infigo platform. Discover how we have helped our customers increase profitability, reduce costly manual touchpoints by 28%, and become even more efficient with our integrated e-commerce web-to-print solution. Get in touch today for your free demo.
Create a storefront administrator
In this tutorial, we will learn how to create a new Storefront Administrator within your newly generated Infigo storefront.
MegaEdit series
Allow your customers to tailor their artwork without leaving your site. MegaEdit is our flagship editor, giving you the ability to create variable products that your customers will actually enjoy configuring. This series of tutorials demonstrates how users with little or no design experience, can revolutionise their design capabilities, with the help of our market-leading online editor.
Adding attributes to products
In this tutorial, we will look at Product Attributes. We will learn what they are and how to define and use them within the Infigo.
MegaEdit series coming soon…
The MegaEdit series of tutorials is under development and will be available soon.
General tutorials series
Your Infigo platform is capable of more than you know. Our expert team of developers are constantly working to advance and improve our technology, with many features escaping the attention of the average Infigo user. The General Tutorials series sets out to resolve this. These bite-sized tutorials and longer explainer videos will explore all of the capabilities that Infigo has to offer and give you some insight into the inner workings of your Infigo platform.
More General series tutorials coming soon…
Additional videos in the General series of tutorials are under development and will be available soon.
Product Attributes
In this tutorial, we will learn about product attributes. Product Attributes allow you to specify options, add-ons, and features to products.
Latest videos
The Infigo Academy is designed to give you the best possible start with the Infigo platform. In addition to the training provided during your onboarding process, here you will find the latest training and tutorials videos, covering all things Infigo.
More General series tutorials coming soon…
Additional videos in the General series of tutorials are under development and will be available soon.
Adding attributes to products
In this tutorial, we will look at Product Attributes. We will learn what they are and how to define and use them within the Infigo.
Change your storefront appearance based on customer using Chameleon
In this tutorial, we will introduce Infigo’s Chameleon functionality. The Chameleon module allows you to change the look and feel of your storefronts based on which user is signed in, what pages they are on, the URL they are using, and more.
MegaEdit series coming soon…
The MegaEdit series of tutorials is under development and will be available soon.
Creating departments to group your customers
This tutorial will cover the Departments functionality within Infigo and describe its usage. Departments are a means of grouping your users together and giving them specific pathways and capabilities when using your storefront. For example, users in a department may have access only to certain delivery or payment methods.
Batch import products
In this tutorial, we will learn how to batch import products from an external Excel document. This is a powerful capability aimed at saving you time by importing large amounts of products in a few simple clicks.
Product Attributes
In this tutorial, we will learn about product attributes. Product Attributes allow you to specify options, add-ons, and features to products.
Email accounts and message templates
In this tutorial, we will learn how to use our Infigo platform to send emails at different stages of the ordering and fulfilment process. In addition, we will explore how to define email accounts which serve as the source of any emails sent or received by your system.
Shared Print Operations (SPO)
This tutorial details the Shared Print Operations (SPO) tab, where administrators, print operators and other approved users can access information related to orders placed on your storefront.
Setting up payment and tax
In this tutorial, we will take a look at payment and tax options within Infigo. This includes the use of purchase orders, along with the location of resources to assist in the setup of payment plugins such as Stripe and PayPal.
Delivery / shipping options – the basics
In this tutorial, we will begin to explore the available delivery / shipping options available to Infigo users.
Limit access to products
In this tutorial, we will discover Infigo’s Access Permissions functionality. This allows a Storefront Administrator to create rules controlling customer access to products.
Customising your page layout
This tutorial shows how to utilise the Container and Module functionality within the Layout Editor to achieve customised web page layouts.
Selecting alternate page layouts
This tutorial will introduce you to page layout functionality within Infigo.
Adding basic product navigation to your storefront
In this tutorial, we will learn how to add basic product navigation to your storefront front-end.
The learning doesn't stop here
I'd like to take this opportunity to thank you again for completing your Infigo Academy training. We really enjoyed demonstrating the Infigo solution and hope it helps you on your journey for web-to-print success. If you do have any additional queries, please don't hesitate to contact me directly. We are delighted to have you on board and are looking forward to getting you up and running with Infigo.
The Infigo Academy is designed to give you the best possible start with the Infigo platform. In addition to the training provided during your onboarding process, you will find videos and written resources covering all things Infigo.
This email contains all the information you need to get started. If you have any further queries, simply reply to this email and we will be happy to get back to you.
View all tutorials
Academy FAQ's
Find answers to the most common questions about the Infigo Academy. Can't find the answer you're looking for? No problem. Simply contact our support team through the helpdesk and we will be happy to help.
The Infigo Academy handles the educational side of the Infigo software, aiming to ensure that our customers get the very best out of their web-to-print e-commerce platform.
Learning with the Infigo Academy is generally split into three major areas. Platform, MegaEdit and Additional.
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Infigo Academy platform training is designed to share the core knowledge you need to create beautifully elegant storefronts.
We will lay the groundwork with a brief presentation on the Infigo platform and hierarchy, before quickly moving into the software itself for your hands-on training.
From here, we’ll take it step-by-step, slowly building a storefront before your eyes.
Please note, although you are welcome to take a watch & listen approach to the training, we highly recommend that you work alongside our resources to build your own demo storefront.
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Vivamus magna justo, lacinia eget consectetur sed, convallis at tellus. Vivamus magna justo, lacinia
Following the platform training you will be able to:
• Create and brand your own storefronts
• Create and manage users
• Create and manage products of different types
• Add pricing, attributes and other advanced features to your products
• Grant or restrict product access to certain users
• Configure and manage payment and delivery options
• Build email message templates
• Process and manage orders
Infigo Academy MegaEdit training is designed to get you up and running with our flagship editor and Invent, our revolutionary Adobe InDesign plugin.
Split into two parts of approximately equal length, we will begin by walking you through the setup of a MegaEdit product. This includes the specification of static or dynamic canvas’, designing fixed or adjustable sections of your product templates and much more.
The second section of this training will focus on the use of Invent. Using worked examples, we will demonstrate how to fully set up and utilise this technology to create dynamic templates with minimal effort.
Please note, although you are welcome to take a watch & listen approach to the training, we highly recommend that you work alongside our trainers during live sessions or when using on-demand resources.
Following MegaEdit training you will be able to create and configure beautiful, dynamic templates using our flagship editor, MegaEdit or our Invent plugin for Adobe InDesign.
'Additional' Training could cover an array of topics or integrations that will be discussed during your onboarding process.
This training will not be required for all users, and will depend on your configuration of purchased modules.
We understand that people learn in different ways. As such, we aim to offer a range of training methods to suit every taste.
We offer the following types of training:
• Supported Self-Service Training
• Online Training
• In-Person Training
Learn at your own pace, with an on-demand series of tutorials walking you through your Infigo learning. This service comes with regular, dedicated meeting time with our trainers, where you can ask the targeted questions that are important to you.
This training method is designed for those who wish to learn at their own pace. Learn how to make use of your Infigo platform with our growing range of on-demand videos, articles and step-by-step guides.
We are firm believers that to get the very best out of your purchased software, you need hands-on experience. You are encouraged to follow along with the on-demand resources, creating your own storefront in tandem with the learning resources to practice your skills.
For queries not addressed in our on-demand resources, you can book online meetings with our team to ask the questions that are important to you.
• Instant access to all on-demand resources, to review at your own pace.
• Access to our academy team for online tutorial meetings whilst you get to grips with Infigo.
• Recorded meetings for review at a later date.
A structured series of live, online training sessions. Our trainers will take you through a fixed agenda of topics, constructed to introduce you to Infigo’s core elements and capabilities.
This training method is for those able to dedicate time to longer training sessions, available in blocks of 2 or 3 hours.
We are firm believers that to get the very best out of your purchased software, you need hands-on experience. You are encouraged to follow along with your trainer, creating your own storefront in tandem with the live, online demonstrations.
The time allotted for these training sessions is based on the agenda to cover. We are of course able to address any queries you have, but will need to keep to the agenda to ensure that all critical topics are covered.
• 4 to 6 hours of live, structured training demonstrations following an agenda designed to cover all critical areas of your Infigo platform.
• Recorded meetings for review at a later date.
• Instant access to all on-demand resources to view outside of the live sessions.
Face-to-face learning with our academy team. Hosted from our headquarters or from your own offices, our trainers will provide full, in-person tuition on the Infigo platform.
Please note, this option will generally incur additional fees based on the travel and accommodation costs of our team members.
This training method is for those wanting the learning experience that online learning struggles to replace.
Construct your own storefronts under the watchful eye of our trainers, who will be able to offer tips, tricks and guidance as you set up your storefronts.
The time allotted for these training sessions is based on the agenda to cover. We are of course able to address any queries you have, but will need to keep to the agenda to ensure that all critical topics are covered.
• Structured, in-person training demonstrations following an agenda designed to cover all critical areas of your Infigo platform.
• Instant access to all on-demand resources to view outside of the live sessions.
• Extra time for discussions and tangents, with 1 full day each typically assigned to Platform and MegaEdit training.
If you are a new Infigo user, your training will be arranged as part of your comprehensive onboarding process, ensuring you have the best possible start to your life with Infigo.
For existing users, please email sam.webster@infigo.net and detail your requirements. Please remember, our support team is also on hand to assist with any Infigo queries. Our support team can be contacted through our Help Desk.
Infigo Academy resources can be found on our YouTube channel and can be accessed through our Help Desk.
We value your feedback and aim to make our customer training program the very best in the industry. Therefore, we ask if you could kindly complete this short feedback form.
Whilst we endeavour to keep all of our content up to date, the fast pace of software development means that our resources may sometimes differ slightly from your own platform.
We are happy to receive reports of outdated material. We will add these to our update schedule and are happy to provide you a demonstration of the updated functionality, should you require it. Please report any outdated content to sam.webster@infigo.net.
All Infigo platforms are provided with an additional storefront license for training, testing and demonstration purposes, often referred to as the 'Demo Storefront'.
This is the storefront we recommend utilising for any of the available training methods, and will also be utilised by your trainer during any live sessions.
Creating your demo storefront is no different to the creation of a standard storefront. It is simply provided as an additional storefront license, to use for the purposes outlined above.
It is possible to book Infigo training outside of that provided during your onboarding process. This training can be arranged on an ad-hoc basis, but is a chargeable provision.
If you would like to arrange such training, please email sam.webster@infigo.net and detail your requirements.
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