Academy Videos Archive - Infigo

Welcome to the Infigo Academy

Welcome to the Infigo Academy, your gateway to getting the very best out of your Infigo platform.

 

For those just getting started with Infigo, the academy will play a big role in your first few weeks. We will coordinate and undertake your onboarding training, ensuring you have a well-rounded understanding of Infigo and its capabilities so you can hit the ground running with your own projects.

 

Let us organise training that works for you. The Infigo Academy offers a range of training solutions that fits your needs, and these offerings will only continue to grow. Whether you would prefer live online training sessions, a face-to-face meeting or supported self-guided learning using our extensive resources, we can be flexible to your preferred learning style.

 

Through our extensive and growing range of videos, articles and step-by-step guides, the ultimate goal of the academy is to enable you, our customers of all experience levels, to be self-sufficient, with instant access to the critical resources that help you when you need it most. The Infigo Academy content is constantly being created, updated and improved, to ensure that you have access to the very latest advice.

Storefront build series

Your brand is unique - and your website should be too. With your Infigo platform, you have at your disposal the tools to make world-class web-to-print e-commerce solutions. In this series of tutorials, we make sure that you have the knowledge to get the best out of your Infigo platform, showing you how to go from zero to high-quality storefronts with ease.

MegaEdit series

Allow your customers to tailor their artwork without leaving your site. MegaEdit is our flagship editor, giving you the ability to create variable products that your customers will actually enjoy configuring. This series of tutorials demonstrates how users with little or no design experience, can revolutionise their design capabilities, with the help of our market-leading online editor.

General tutorials series

Your Infigo platform is capable of more than you know. Our expert team of developers are constantly working to advance and improve our technology, with many features escaping the attention of the average Infigo user. The General Tutorials series sets out to resolve this. These bite-sized tutorials and longer explainer videos will explore all of the capabilities that Infigo has to offer and give you some insight into the inner workings of your Infigo platform.

Latest videos

The Infigo Academy is designed to give you the best possible start with the Infigo platform. In addition to the training provided during your onboarding process, here you will find the latest training and tutorials videos, covering all things Infigo.

The learning doesn't stop here

I'd like to take this opportunity to thank you again for completing your Infigo Academy training. We really enjoyed demonstrating the Infigo solution and hope it helps you on your journey for web-to-print success. If you do have any additional queries, please don't hesitate to contact me directly. We are delighted to have you on board and are looking forward to getting you up and running with Infigo.

 

The Infigo Academy is designed to give you the best possible start with the Infigo platform. In addition to the training provided during your onboarding process, you will find videos and written resources covering all things Infigo.

 

This email contains all the information you need to get started. If you have any further queries, simply reply to this email and we will be happy to get back to you.

 

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Academy FAQ's

Find answers to the most common questions about the Infigo Academy. Can't find the answer you're looking for? No problem. Simply contact our support team through the helpdesk and we will be happy to help.

 

Time with our academy trainers is booked via Calendly. Please click here to begin the booking process.

 

The bookable slots are each 1 hour in duration. It is recommended that you book your training sessions over a number of days rather than in one large block, however this is ultimately down to your preference.

 

 

Standard Infigo Academy training consists of 8 sessions, each 1 hour in duration. It is recommended to undertake these sessions over a number of days to ensure enough time to apply the knowledge gained, however you are welcome to book consecutive session blocks should you wish to do so.

 

This recommended 8 hours consists of:

 

• 4 hours of Infigo platform training

• 4 hours of MegaEdit and Invent training

 

More detailed agendas will be provided as your training progresses.

 

 

We recommend that trainees attend all of the training sessions. Our training approach is to start with the fundamentals then build on these. Attending all sessions will ensure you already have this knowledge foundation before moving on to more complex topics.

 

We encourage our trainees to work alongside our trainers and gain some first-hand experience with building your Infigo storefront. You will be provided with a training storefront for the duration of your training which is yours to create or destroy as you see fit.

 

In addition, Infigo provide an additional “Demo” storefront on your license which will be available to you in perpetuity. Your trainer will utilise this storefront during your training.

 

 

We are happy to provide you with resources (such as images and sample products) to assist with the training. You are under no obligation to use these, however they are available should you wish to utilise them for learning purposes.

 

These files will be available in your Infigo Academy download area, which will be provided by your trainer in due course.

 

 

Your training sessions will be recorded by your trainer and the video files will be made available to you. These will be placed in your Infigo Academy download area, which your trainer will provide in due course.

 

Training storefronts will be activated for you on our training platform. These will be available for the duration of your training and facilitate a learning-by-doing approach. These storefronts are completely isolated, meaning you can modify them however you see fit.

 

Please do not place any confidential information on these training storefronts. They have been assigned a basic password and will be deleted once your training has concluded.

 

Your training storefront login information will be provided by your trainer in due course.

 

 

Training storefronts will have been activated for you on our training platform. These will be available for the duration of your training and facilitate a learning-by-doing approach. These storefronts are completely isolated, meaning you can modify them however you see fit.

 

Please do not place any confidential information on these training storefronts. They have been assigned a basic password and will be deleted once your training has concluded.

 

Your training storefront login information will be provided by your trainer in due course.

 

 

Once you have successfully completed your core training, your training storefronts will be deleted approx. 2 weeks later.

 

The demo storefront your own platform, that was used by your trainer, will remain available indefinitely and will not constitute as one of the storefronts on your license.

 

 

We have an extensive database of guides to help you understand how to use the features we offer, which should cover the majority of requirements for our users. However, if you are still stuck, require further support or would like to speak to a member of our support team, please do so through our helpdesk.

 

 

We value your feedback and aim to make our customer training program the very best in the industry. Therefore, we ask if you could kindly complete this short feedback form.

 

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